Our Clients

At CE we do offer our clients with resources that they “think” they need. We do not just provide manpower, technologies, and telephony like what the usual contact center companies do. What we do, is to provide an end-to-end business process and customer management solution addressing the real needs of our clients to strategically position themselves as global leaders in their respective industries. We offer our clients innovative possibilities in providing for their customer’s satisfaction, reduction of operating cost, flexibility, focus, and operational efficiency through decreased turnaround times.

Our team of business consultants, implementation managers, and account managers work seamlessly together to help our clients reap the benefits of our outsourcing solutions. In doing so, we hope to achieve increased brand loyalties to our clients’ business, thereby increasing shareholders’ value.

We use proven yet out of the box methodologies that are custom designed to align our clients’ vision, from planning to execution focusing in three pillars: People, Process, Technology.

Airtel MNP Customer Support

Work Scope : Our work is to contact with the client valued customers and Handle MNP retentions for port out requested customers.

ACT Soft Collections and Retention's

Work Scope : Handling 0-4 months customers to increase the pre due date collections which are due over > 4 months. Handle the collections Post date for to till barring of services. Handling first level voluntary and involuntary retention's for retail and SME accounts.

Tata Docomo Service Value Partner for SME Account

Work Scope : Handling end to end activity for SME accounts, responsible for customer retention's and revenues .